Contact information

Contact Information (Legal Notice / Contact Us Page)

EFFECTIVE DATE: 24 September 2026

At Best Finds, we are committed to providing transparent service and clear communication. In compliance with distance selling requirements and UK consumer protection standards, our full merchant and contact details are published below.

Merchant & Business Details

  • Store Name: Best Finds

  • Sole Trader / Business Owner: Richard Lawrence Faithorn

  • Principal Place of Business & Registered Address: 25 Cremorne Court, Kippa Ring, Queensland, Postcode 4021, Australia

Customer Support Channels

If you have any questions, require support regarding an order, or wish to inquire about returns, cancellations, or data privacy, please reach out to us using the following channels:

  • Email Support: bestfinds.store@outlook.com

    (We aim to respond to all email inquiries within 24 to 48 business hours.)

  • Telephone Support: +61 410 582 699

    (International customer service line; operating hours based on Australian Eastern Standard Time - AEST.)

  • Contact Form: Available on our website's main "Contact Us" page.

Order & Payment Processing Information

  • Primary Sales Target Market: United Kingdom (UK)

  • Payment Service Provider: Payment processing is managed securely via Shopify Payments (operated from Australia).

  • Currency: Transactions for UK customers are processed in British Pounds (GBP - £).

Summary Checklist of All Published Policies:

  1. Refund & Returns Policy (UK 14-day cancellation rights & Consumer Rights Act 2015 compliant)

  2. Shipping & Delivery Policy (Dispatch times, delivery estimates, import/customs details)

  3. Terms of Service (Governing law: Queensland, Australia; protected UK statutory rights)

  4. Privacy Policy (UK GDPR & UK Data Protection Act 2018 compliant)

  5. Contact Information (Transparent merchant details)